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QMS / Compliance

Arena (PTC) Quality + Ignite Lean

Available now

Arena PLM+QMS (PTC) is popular with mid-market electronics + medical-device shops. Push build NCs into its quality events.

REST API Webhooks

How the Connection Works

Arena (PTC) Quality
REST APIWebhooks
Ignite Lean
Into Ignite Lean
  • Approved BOMs + revisions
  • Quality records
Back to Arena (PTC) Quality
  • NCs
  • CAPAs
  • Audit evidence

How It Works

  1. 1Arena publishes BOM + revision data via REST.
  2. 2Floor NCs raise as Arena Quality events.
  3. 3CAPAs link both directions.

Recommended Workflows

How Arena (PTC) Quality works best with Ignite Lean. These are recommended patterns: Ignite Lean fires the trigger, and how Arena (PTC) Quality routes it (which work group, which device, which rule) is configured to your IT setup.

Floor NC raises a QMS quality event
Trigger An NC is opened on the floor
  1. 1Ignite Lean captures the NC with photos, station, build, and disposition.
  2. 2The connector raises it as a quality record in Arena (PTC) Quality.
  3. 3Arena (PTC) Quality routes it through its CAPA / investigation workflow.
  4. 4Closure in Arena (PTC) Quality marks the linked NC as resolved in Ignite Lean.
Quality stays one source of truth; floor and QMS share the same record.
Released SOP drives the kiosk
Trigger Arena (PTC) Quality releases a new SOP revision
  1. 1The connector syncs the released revision to Ignite Lean.
  2. 2The kiosk swaps to the new revision on next build start.
  3. 3Operators re-acknowledge the change if retrain-on-bump is enabled.
The floor always runs the current revision without re-printing.

Connect Arena (PTC) Quality today

This works now through our REST API, outbound webhooks, and Excel/CSV. Start with the API reference, or talk to us about a guided setup.