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Communication + Alerting

WhatsApp Business + Ignite Lean

Available now

WhatsApp is the dominant operator-side messenger outside North America. Push alerts directly.

REST API Webhooks

How the Connection Works

WhatsApp Business
REST APIWebhooks
Ignite Lean
Into Ignite Lean
  • Inbound messages
Back to WhatsApp Business
  • Outbound alerts + status messages

How It Works

  1. 1Ignite Lean sends WhatsApp messages via the Cloud API.
  2. 2Replies route into the inbox.
  3. 3Templates support critical alerts.

Recommended Workflows

How WhatsApp Business works best with Ignite Lean. These are recommended patterns: Ignite Lean fires the trigger, and how WhatsApp Business routes it (which work group, which device, which rule) is configured to your IT setup.

Downtime hits the channel in real time
Trigger A station goes down
  1. 1Ignite Lean fires the downtime event.
  2. 2The connector posts an adaptive card / message to the right WhatsApp Business channel.
  3. 3Maintenance, supervisor, and ops all see it at the same time.
No more chasing radios. Whole team sees it instantly.
Approval routes to a chat tap
Trigger A change request or build approval is created
  1. 1Ignite Lean posts an approval card to WhatsApp Business.
  2. 2The approver taps accept / reject right in the message.
  3. 3The decision posts back into Ignite Lean for audit.
Approvals close in minutes, not days.

Connect WhatsApp Business today

This works now through our REST API, outbound webhooks, and Excel/CSV. Start with the API reference, or talk to us about a guided setup.

API ReferenceTalk to Us